AI readiness leaderboard · Customer support
AI readiness of olark.com: 85/100
85/100
We checked olark.com on 2026-10-18 with our free checker: six scored tests plus evidence for each finding. The score reflects the site on that date. The site may have changed after that date.
| Test | Result | Points |
|---|---|---|
| llms.txt | No | 0 of 15 |
| JSON-LD schema on the homepage | Yes | 20 of 20 |
| Meta description | Yes | 10 of 10 |
| Text readable without JavaScript | Yes | 20 of 20 |
| Sitemap | Yes | 10 of 10 |
| AI crawlers allowed in robots.txt | 8 of 8 | 25 of 25 |
Compared with Customer support
olark.com ranks 14 of 19 customer support sites in this scan (ties share the order by domain name). The median score in this group is 85. 8 of 19 have an llms.txt file.
Findings with evidence
FixNo llms.txt
GET /llms.txt returned 404.
Fix: Create /llms.txt: a # title, a > one-line summary, then ## sections that list key pages as [name](url). Draft one free at checkaiready.com/llms-txt-generator.
ImproveTitle, 78 characters
<title>Olark — More than a chatbot. An AI agent that works your marketing funnel 24/7</title>
Fix: Shorten to about 50 to 60 characters so tools do not cut it off.
ImproveMeta description, 192 characters
content="Built for the marketer doing five jobs at once — Olark's AI agent answers questions, qualifies visitors, and knows exactly when to bring in a human. Trained on your own site in under a minute."
Fix: Trim to about 160 characters.
ImproveSitemap listed in robots.txt but did not load
robots.txt: Sitemap: https://www.olark.com/sitemap.xml.gz GET https://www.olark.com/sitemap.xml.gz returned 200.
Fix: Fix the sitemap URL so it returns XML with status 200.
FixServer responded in 2118 ms
Time to response headers from our checker, after 1 redirect. Final URL: https://www.olark.com/
Fix: Slow responses can make crawlers give up. Add page caching or a CDN in front of the homepage.
15 checks passed or noted
PassGPTBot (OpenAI, training): allowed on /
No group names this bot and there is no * group.
PassOAI-SearchBot (OpenAI, ChatGPT search): allowed on /
No group names this bot and there is no * group.
PassChatGPT-User (OpenAI, live fetch for users): allowed on /
No group names this bot and there is no * group.
PassClaudeBot (Anthropic, training): allowed on /
No group names this bot and there is no * group.
PassClaude-SearchBot (Anthropic, Claude search): allowed on /
No group names this bot and there is no * group.
PassPerplexityBot (Perplexity, search index): allowed on /
No group names this bot and there is no * group.
PassGoogle-Extended (Google, Gemini training control): allowed on /
No group names this bot and there is no * group.
PassCCBot (Common Crawl, open dataset): allowed on /
No group names this bot and there is no * group.
PassJSON-LD: 2 blocks, types Organization, WebSite
Every typed block has its required properties.
PassOpen Graph tags present
og:title: Olark — More than a chatbot. An AI agent that works your marketing funnel 24/7 og:description: Built for the marketer doing five jobs at once — Olark's AI agent answers questions, qual… og:image: https://www.olark.com/img/global/social/olark-social-share-landscape.jpg
PassCanonical link set
<link rel="canonical" href="https://www.olark.com/">
PassLanguage declared: en-US
<html lang="en-US">
Pass1 H1 heading
<h1>More than a chatbot — an AI agent that works your marketing funnel 24/7</h1>
Pass4,443 characters of text without JavaScript
Text starts: "Olark — More than a chatbot. An AI agent that works your marketing funnel 24/7 Live Q&A · Wed, Oct 21 Proof, Not Promises ▴ Live Q&A series · Episode 1…"
PassHTML size 149 KB, 21 script tags
0 render-blocking scripts in <head>
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Scoring: llms.txt 15, JSON-LD 20, meta description 10, readable text 20, sitemap 10, AI crawler access 25. Want this page changed or removed? Email [email protected].
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