AI readiness leaderboard · Customer support

AI readiness of helpwise.io: 85/100

85/100

We checked helpwise.io on 2026-10-18 with our free checker: six scored tests plus evidence for each finding. The score reflects the site on that date. The site may have changed after that date.

Test	Result	Points
llms.txt	No	0 of 15
JSON-LD schema on the homepage	Yes	20 of 20
Meta description	Yes	10 of 10
Text readable without JavaScript	Yes	20 of 20
Sitemap	Yes	10 of 10
AI crawlers allowed in robots.txt	8 of 8	25 of 25

Compared with Customer support

helpwise.io ranks 11 of 19 customer support sites in this scan (ties share the order by domain name). The median score in this group is 85. 8 of 19 have an llms.txt file.

Findings with evidence

FixNo llms.txt

GET /llms.txt returned 404.

Fix: Create /llms.txt: a # title, a > one-line summary, then ## sections that list key pages as [name](url). Draft one free at checkaiready.com/llms-txt-generator.

ImproveJSON-LD: 3 blocks, types Organization, WebSite, Product, AggregateRating

Product is missing recommended offers, description, image.

Fix: Fix the listed properties, then retest at validator.schema.org.

ImproveOpen Graph: missing og:image

og:title: Helpwise: Easy-to-use & affordable customer service platform
og:description: Customer service platform for SMBs to help you serve customers faster and retain them bet…
og:image: missing

Fix: Add <meta property="og:image" content="...">. Chat apps and AI tools use these for link previews.

ImproveServer responded in 971 ms

Time to response headers from our checker. Final URL: https://helpwise.io/

Fix: Slow responses can make crawlers give up. Add page caching or a CDN in front of the homepage.

16 checks passed or noted

PassGPTBot (OpenAI, training): allowed on /

User-agent: *
Disallow: /hwauth?source=helpCenter*
Group "*" has no rule for /.

PassOAI-SearchBot (OpenAI, ChatGPT search): allowed on /

User-agent: *
Disallow: /hwauth?source=helpCenter*
Group "*" has no rule for /.

PassChatGPT-User (OpenAI, live fetch for users): allowed on /

User-agent: *
Disallow: /hwauth?source=helpCenter*
Group "*" has no rule for /.

PassClaudeBot (Anthropic, training): allowed on /

User-agent: *
Disallow: /hwauth?source=helpCenter*
Group "*" has no rule for /.

PassClaude-SearchBot (Anthropic, Claude search): allowed on /

User-agent: *
Disallow: /hwauth?source=helpCenter*
Group "*" has no rule for /.

PassPerplexityBot (Perplexity, search index): allowed on /

User-agent: *
Disallow: /hwauth?source=helpCenter*
Group "*" has no rule for /.

PassGoogle-Extended (Google, Gemini training control): allowed on /

User-agent: *
Disallow: /hwauth?source=helpCenter*
Group "*" has no rule for /.

PassCCBot (Common Crawl, open dataset): allowed on /

User-agent: *
Disallow: /hwauth?source=helpCenter*
Group "*" has no rule for /.

PassTitle, 60 characters

<title>Helpwise: Easy-to-use & affordable customer service platform</title>

PassMeta description, 150 characters

content="Customer service platform for SMBs to help you serve customers faster and retain them better. Helpwise empowers agents to serve customers not tickets."

PassCanonical link set

<link rel="canonical" href="https://helpwise.io/">

PassLanguage declared: en

<html lang="en">

Pass1 H1 heading

<h1>Smarter customer service made simple</h1>

Pass8,348 characters of text without JavaScript

Text starts: "Helpwise: Easy-to-use & affordable customer service platform Want to respond customer queries within seconds? Meet Helpwise AI, Your New Email Assistant -> x S…"

PassSitemap found, 464 URLs

robots.txt: Sitemap: https://helpwise.io/sitemap.xml
GET https://helpwise.io/sitemap.xml returned 200.

PassHTML size 125 KB, 17 script tags

0 render-blocking scripts in <head>

Is this your site? Run a fresh free check. Get the $19 deep report (up to 25 pages, 18 AI agents per path), or add an AI-ready badge after your check.

See how all 19 customer support sites compare: common problems, real evidence and the full table.

Scoring: llms.txt 15, JSON-LD 20, meta description 10, readable text 20, sitemap 10, AI crawler access 25. Want this page changed or removed? Email [email protected].

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