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AI readiness leaderboard · Customer support

AI readiness of groovehq.com: 75/100

75/100

We checked groovehq.com on 2026-10-18 with our free checker: six scored tests plus evidence for each finding. The score reflects the site on that date. The site may have changed after that date.

TestResultPoints
llms.txtNo0 of 15
JSON-LD schema on the homepageYes20 of 20
Meta descriptionYes10 of 10
Text readable without JavaScriptYes20 of 20
SitemapNo0 of 10
AI crawlers allowed in robots.txt8 of 825 of 25

Compared with Customer support

groovehq.com ranks 16 of 19 customer support sites in this scan (ties share the order by domain name). The median score in this group is 85. 8 of 19 have an llms.txt file.

Findings with evidence

ImproveJSON-LD: 3 blocks, types Organization, Person, SoftwareApplication, FAQPage, Question, Answer

Person is missing recommended url. SoftwareApplication is missing recommended offers.

Fix: Fix the listed properties, then retest at validator.schema.org.

FixNo sitemap found

robots.txt has no Sitemap: line.

Fix: Publish /sitemap.xml and add "Sitemap: https://groovehq.com/sitemap.xml" to robots.txt.

ImproveServer responded in 1250 ms

Time to response headers from our checker, after 2 redirects. Final URL: https://helply.com/

Fix: Slow responses can make crawlers give up. Add page caching or a CDN in front of the homepage.

ImproveHTML size 311 KB, 25 script tags

1 render-blocking script in <head>: /_next/static/immutable/chunks/0c0hxoamwjsbw.js

Fix: Large HTML slows crawlers and tools with size limits. Move inline data and scripts out of the HTML.

16 checks passed or noted

PassGPTBot (OpenAI, training): allowed on /

User-agent: *
Disallow: /
Allow: /$
Allow: /assets
Allow: /help_center
Allow: /help
(1 more lines)
Matching rule: "allow: /$" in group "*".

PassOAI-SearchBot (OpenAI, ChatGPT search): allowed on /

User-agent: *
Disallow: /
Allow: /$
Allow: /assets
Allow: /help_center
Allow: /help
(1 more lines)
Matching rule: "allow: /$" in group "*".

PassChatGPT-User (OpenAI, live fetch for users): allowed on /

User-agent: *
Disallow: /
Allow: /$
Allow: /assets
Allow: /help_center
Allow: /help
(1 more lines)
Matching rule: "allow: /$" in group "*".

PassClaudeBot (Anthropic, training): allowed on /

User-agent: *
Disallow: /
Allow: /$
Allow: /assets
Allow: /help_center
Allow: /help
(1 more lines)
Matching rule: "allow: /$" in group "*".

PassClaude-SearchBot (Anthropic, Claude search): allowed on /

User-agent: *
Disallow: /
Allow: /$
Allow: /assets
Allow: /help_center
Allow: /help
(1 more lines)
Matching rule: "allow: /$" in group "*".

PassPerplexityBot (Perplexity, search index): allowed on /

User-agent: *
Disallow: /
Allow: /$
Allow: /assets
Allow: /help_center
Allow: /help
(1 more lines)
Matching rule: "allow: /$" in group "*".

PassGoogle-Extended (Google, Gemini training control): allowed on /

User-agent: *
Disallow: /
Allow: /$
Allow: /assets
Allow: /help_center
Allow: /help
(1 more lines)
Matching rule: "allow: /$" in group "*".

PassCCBot (Common Crawl, open dataset): allowed on /

User-agent: *
Disallow: /
Allow: /$
Allow: /assets
Allow: /help_center
Allow: /help
(1 more lines)
Matching rule: "allow: /$" in group "*".

Notellms.txt not checked

robots.txt disallows /llms.txt for our checker.

PassTitle, 44 characters

<title>AI-Native Customer Support Platform | Helply</title>

PassMeta description, 149 characters

content="Helply is the complete AI-native customer support platform: all you expect from Zendesk, rebuilt around AI agents that investigate, resolve, and act."

PassOpen Graph tags present

og:title: AI-Native Customer Support Platform | Helply
og:description: Helply is the complete AI-native customer support platform: all you expect from Zendesk, …
og:image: https://helply.com/opengraph-image

PassCanonical link set

<link rel="canonical" href="https://helply.com">

PassLanguage declared: en

<html lang="en">

Pass1 H1 heading

<h1>The complete system for human and AI customer service.</h1>

Pass12,924 characters of text without JavaScript

Text starts: "AI-Native Customer Support Platform | Helply Helply Agents &amp; AI AI Agent Types Support Background Assist Background Agents Churn Agent Knowledge Agent Reve…"

Is this your site? Run a fresh free check. Get the $19 deep report (up to 25 pages, 18 AI agents per path), or add an AI-ready badge after your check.

Scoring: llms.txt 15, JSON-LD 20, meta description 10, readable text 20, sitemap 10, AI crawler access 25. Want this page changed or removed? Email [email protected].

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