AI readiness leaderboard · Customer support
AI readiness of front.com: 100/100
100/100
We checked front.com on 2026-10-18 with our free checker: six scored tests plus evidence for each finding. The score reflects the site on that date. The site may have changed after that date.
| Test | Result | Points |
|---|---|---|
| llms.txt | Yes | 15 of 15 |
| JSON-LD schema on the homepage | Yes | 20 of 20 |
| Meta description | Yes | 10 of 10 |
| Text readable without JavaScript | Yes | 20 of 20 |
| Sitemap | Yes | 10 of 10 |
| AI crawlers allowed in robots.txt | 8 of 8 | 25 of 25 |
Compared with Customer support
front.com ranks 2 of 19 customer support sites in this scan (ties share the order by domain name). The median score in this group is 85. 8 of 19 have an llms.txt file.
Findings with evidence
ImproveServer responded in 1048 ms
Time to response headers from our checker. Final URL: https://front.com/
Fix: Slow responses can make crawlers give up. Add page caching or a CDN in front of the homepage.
ImproveHTML size 977 KB, 54 script tags
1 render-blocking script in <head>: /_next/static/chunks/polyfills-42372ed130431b0a.js
Fix: Large HTML slows crawlers and tools with size limits. Move inline data and scripts out of the HTML.
19 checks passed or noted
PassGPTBot (OpenAI, training): allowed on /
User-agent: * Disallow: /extra/* Disallow: /lp2/* Disallow: /lp/* Disallow: /legal/terms-of-service-2022-10-03 Disallow: /legal/terms-of-service-2020-06-19 (17 more lines) Group "*" has no rule for /.
PassOAI-SearchBot (OpenAI, ChatGPT search): allowed on /
User-agent: * Disallow: /extra/* Disallow: /lp2/* Disallow: /lp/* Disallow: /legal/terms-of-service-2022-10-03 Disallow: /legal/terms-of-service-2020-06-19 (17 more lines) Group "*" has no rule for /.
PassChatGPT-User (OpenAI, live fetch for users): allowed on /
User-agent: * Disallow: /extra/* Disallow: /lp2/* Disallow: /lp/* Disallow: /legal/terms-of-service-2022-10-03 Disallow: /legal/terms-of-service-2020-06-19 (17 more lines) Group "*" has no rule for /.
PassClaudeBot (Anthropic, training): allowed on /
User-agent: * Disallow: /extra/* Disallow: /lp2/* Disallow: /lp/* Disallow: /legal/terms-of-service-2022-10-03 Disallow: /legal/terms-of-service-2020-06-19 (17 more lines) Group "*" has no rule for /.
PassClaude-SearchBot (Anthropic, Claude search): allowed on /
User-agent: * Disallow: /extra/* Disallow: /lp2/* Disallow: /lp/* Disallow: /legal/terms-of-service-2022-10-03 Disallow: /legal/terms-of-service-2020-06-19 (17 more lines) Group "*" has no rule for /.
PassPerplexityBot (Perplexity, search index): allowed on /
User-agent: * Disallow: /extra/* Disallow: /lp2/* Disallow: /lp/* Disallow: /legal/terms-of-service-2022-10-03 Disallow: /legal/terms-of-service-2020-06-19 (17 more lines) Group "*" has no rule for /.
PassGoogle-Extended (Google, Gemini training control): allowed on /
User-agent: * Disallow: /extra/* Disallow: /lp2/* Disallow: /lp/* Disallow: /legal/terms-of-service-2022-10-03 Disallow: /legal/terms-of-service-2020-06-19 (17 more lines) Group "*" has no rule for /.
PassCCBot (Common Crawl, open dataset): allowed on /
User-agent: * Disallow: /extra/* Disallow: /lp2/* Disallow: /lp/* Disallow: /legal/terms-of-service-2022-10-03 Disallow: /legal/terms-of-service-2020-06-19 (17 more lines) Group "*" has no rule for /.
Passllms.txt found and well formed
First line: "# Front". 7 ## sections, 29 links, 3692 bytes.
NoteNo llms-full.txt
GET /llms-full.txt returned 404.
Fix: Optional: publish /llms-full.txt with the full text of key pages for tools that want more than a map.
PassJSON-LD: 1 block, types Organization, AggregateRating
Every typed block has its required properties.
PassTitle, 48 characters
<title>Front | Customer service platform, powered by AI</title>
PassMeta description, 148 characters
content="Deliver exceptional service with Front, the platform where support, sales, operations, and AI agents come together to resolve complex customer work."
PassOpen Graph tags present
og:title: Front | Customer service platform, powered by AI og:description: Deliver exceptional service with Front, the platform where support, sales, operations, an… og:image: https://front.com/assets/pages/global-ai/Meta-Unfurl-OG-Image/Meta-Unfurl.png
PassCanonical link set
<link rel="canonical" href="https://front.com">
PassLanguage declared: en
<html lang="en">
Pass1 H1 heading
<h1>All your teams. All your AI agents. One place to run customer work, together.</h1>
Pass47,015 characters of text without JavaScript
Text starts: "Front | Customer service platform, powered by AI Introducing: a new way for customer teams and AI agents to work together. Read it now → Product Solutions Reso…"
PassSitemap found, 42 child sitemaps
robots.txt: Sitemap: https://front.com/sitemaps-1-sitemap.xml GET https://front.com/sitemaps-1-sitemap.xml returned 200.
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Scoring: llms.txt 15, JSON-LD 20, meta description 10, readable text 20, sitemap 10, AI crawler access 25. Want this page changed or removed? Email [email protected].
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