AI readiness leaderboard · Customer support
AI readiness of crisp.chat: 85/100
85/100
We checked crisp.chat on 2026-10-18 with our free checker: six scored tests plus evidence for each finding. The score reflects the site on that date. The site may have changed after that date.
| Test | Result | Points |
|---|---|---|
| llms.txt | No | 0 of 15 |
| JSON-LD schema on the homepage | Yes | 20 of 20 |
| Meta description | Yes | 10 of 10 |
| Text readable without JavaScript | Yes | 20 of 20 |
| Sitemap | Yes | 10 of 10 |
| AI crawlers allowed in robots.txt | 8 of 8 | 25 of 25 |
Compared with Customer support
crisp.chat ranks 9 of 19 customer support sites in this scan (ties share the order by domain name). The median score in this group is 85. 8 of 19 have an llms.txt file.
Findings with evidence
FixNo llms.txt
GET /llms.txt returned 404.
Fix: Create /llms.txt: a # title, a > one-line summary, then ## sections that list key pages as [name](url). Draft one free at checkaiready.com/llms-txt-generator.
ImproveJSON-LD: 3 blocks, types WebApplication, CreativeWork, AggregateRating, AggregateOffer, Offer, Organization, WebSite
Offer is missing recommended availability.
Fix: Fix the listed properties, then retest at validator.schema.org.
ImproveMeta description, 321 characters
content="Crisp is the ultimate all-in-one AI-powered multichannel messaging platform that helps businesses connect instantly with their customers or leads who are waiting for support. With its quickly evolving set of tools, Crisp is leading businesses through the AI-driven revolution by using conversations to unlock hypergrowth."
Fix: Trim to about 160 characters.
FixServer responded in 5420 ms
Time to response headers from our checker, after 1 redirect. Final URL: https://crisp.chat/en/
Fix: Slow responses can make crawlers give up. Add page caching or a CDN in front of the homepage.
ImproveHTML size 325 KB, 5 script tags
0 render-blocking scripts in <head>
Fix: Large HTML slows crawlers and tools with size limits. Move inline data and scripts out of the HTML.
15 checks passed or noted
PassGPTBot (OpenAI, training): allowed on /
User-agent: * Allow: / Disallow: /de/unleash/ Disallow: /es/unleash/ Disallow: /fi/unleash/ Disallow: /fr/unleash/ (36 more lines) Matching rule: "allow: /" in group "*".
PassOAI-SearchBot (OpenAI, ChatGPT search): allowed on /
User-agent: * Allow: / Disallow: /de/unleash/ Disallow: /es/unleash/ Disallow: /fi/unleash/ Disallow: /fr/unleash/ (36 more lines) Matching rule: "allow: /" in group "*".
PassChatGPT-User (OpenAI, live fetch for users): allowed on /
User-agent: * Allow: / Disallow: /de/unleash/ Disallow: /es/unleash/ Disallow: /fi/unleash/ Disallow: /fr/unleash/ (36 more lines) Matching rule: "allow: /" in group "*".
PassClaudeBot (Anthropic, training): allowed on /
User-agent: * Allow: / Disallow: /de/unleash/ Disallow: /es/unleash/ Disallow: /fi/unleash/ Disallow: /fr/unleash/ (36 more lines) Matching rule: "allow: /" in group "*".
PassClaude-SearchBot (Anthropic, Claude search): allowed on /
User-agent: * Allow: / Disallow: /de/unleash/ Disallow: /es/unleash/ Disallow: /fi/unleash/ Disallow: /fr/unleash/ (36 more lines) Matching rule: "allow: /" in group "*".
PassPerplexityBot (Perplexity, search index): allowed on /
User-agent: * Allow: / Disallow: /de/unleash/ Disallow: /es/unleash/ Disallow: /fi/unleash/ Disallow: /fr/unleash/ (36 more lines) Matching rule: "allow: /" in group "*".
PassGoogle-Extended (Google, Gemini training control): allowed on /
User-agent: * Allow: / Disallow: /de/unleash/ Disallow: /es/unleash/ Disallow: /fi/unleash/ Disallow: /fr/unleash/ (36 more lines) Matching rule: "allow: /" in group "*".
PassCCBot (Common Crawl, open dataset): allowed on /
User-agent: * Allow: / Disallow: /de/unleash/ Disallow: /es/unleash/ Disallow: /fi/unleash/ Disallow: /fr/unleash/ (36 more lines) Matching rule: "allow: /" in group "*".
PassTitle, 59 characters
<title>The AI Customer Support Platform for Every Business - Crisp</title>
PassOpen Graph tags present
og:title: The AI Customer Support Platform for Every Business - Crisp og:description: Crisp is the ultimate all-in-one AI-powered multichannel messaging platform that helps bu… og:image: https://crisp.chat/__og-image__/static/en/og.png
PassCanonical link set
<link rel="canonical" href="https://crisp.chat/en/">
PassLanguage declared: en
<html lang="en">
Pass1 H1 heading
<h1>Augment your customer experience. AI made to support your team & customers.</h1>
Pass6,209 characters of text without JavaScript
Text starts: "The AI Customer Support Platform for Every Business - Crisp NEW Discover the State of AI Support - the 2026 report on AI-powered customer support Crisp The one…"
PassSitemap found, 14 child sitemaps
robots.txt: Sitemap: https://crisp.chat/sitemap.xml GET https://crisp.chat/sitemap.xml returned 200.
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See how all 19 customer support sites compare: common problems, real evidence and the full table.
Scoring: llms.txt 15, JSON-LD 20, meta description 10, readable text 20, sitemap 10, AI crawler access 25. Want this page changed or removed? Email [email protected].
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