AI readiness leaderboard · Customer support
AI readiness of chatwoot.com: 100/100
100/100
We checked chatwoot.com on 2026-10-18 with our free checker: six scored tests plus evidence for each finding. The score reflects the site on that date. The site may have changed after that date.
| Test | Result | Points |
|---|---|---|
| llms.txt | Yes | 15 of 15 |
| JSON-LD schema on the homepage | Yes | 20 of 20 |
| Meta description | Yes | 10 of 10 |
| Text readable without JavaScript | Yes | 20 of 20 |
| Sitemap | Yes | 10 of 10 |
| AI crawlers allowed in robots.txt | 8 of 8 | 25 of 25 |
Compared with Customer support
chatwoot.com ranks 1 of 19 customer support sites in this scan (ties share the order by domain name). The median score in this group is 85. 8 of 19 have an llms.txt file.
Findings with evidence
Improvellms.txt found, with gaps
First line: "# Chatwoot: AI-Powered, Open-Source Customer Support Platform - llms.txt". 6 ## sections, 373 links, 99806 bytes.
Fix: Add a one-line > summary under the heading.
FixServer responded in 2072 ms
Time to response headers from our checker, after 1 redirect. Final URL: https://www.chatwoot.com/
Fix: Slow responses can make crawlers give up. Add page caching or a CDN in front of the homepage.
ImproveHTML size 564 KB, 4 script tags
0 render-blocking scripts in <head>
Fix: Large HTML slows crawlers and tools with size limits. Move inline data and scripts out of the HTML.
18 checks passed or noted
PassGPTBot (OpenAI, training): allowed on /
User-agent: * Group "*" has no rule for /.
PassOAI-SearchBot (OpenAI, ChatGPT search): allowed on /
User-agent: * Group "*" has no rule for /.
PassChatGPT-User (OpenAI, live fetch for users): allowed on /
User-agent: * Group "*" has no rule for /.
PassClaudeBot (Anthropic, training): allowed on /
User-agent: * Group "*" has no rule for /.
PassClaude-SearchBot (Anthropic, Claude search): allowed on /
User-agent: * Group "*" has no rule for /.
PassPerplexityBot (Perplexity, search index): allowed on /
User-agent: * Group "*" has no rule for /.
PassGoogle-Extended (Google, Gemini training control): allowed on /
User-agent: * Group "*" has no rule for /.
PassCCBot (Common Crawl, open dataset): allowed on /
User-agent: * Group "*" has no rule for /.
NoteNo llms-full.txt
GET /llms-full.txt returned 404.
Fix: Optional: publish /llms-full.txt with the full text of key pages for tools that want more than a map.
PassJSON-LD: 1 block, types Organization
Every typed block has its required properties.
PassTitle, 59 characters
<title>Chatwoot: AI-Powered, Open-Source Customer Support Platform</title>
PassMeta description, 152 characters
content="AI-powered, open-source customer support for live chat, email, WhatsApp, and social. Self-host or use our cloud: an alternative to Intercom and Zendesk."
PassOpen Graph tags present
og:title: Chatwoot: AI-Powered, Open-Source Customer Support Platform og:description: AI-powered, open-source customer support for live chat, email, WhatsApp, and social. Self… og:image: https://www.chatwoot.com/images/preview.png
PassCanonical link set
<link rel="canonical" href="https://www.chatwoot.com/">
PassLanguage declared: en
<html lang="en">
Pass1 H1 heading
<h1>The modern customer support tool for your business</h1>
Pass11,122 characters of text without JavaScript
Text starts: "Chatwoot: AI-Powered, Open-Source Customer Support Platform Product Solutions Resources Pricing Help center Sign in Request a demo Sign up Open menu Introducin…"
PassSitemap found, 336+ URLs
robots.txt: Sitemap: https://www.chatwoot.com/sitemap.xml GET https://www.chatwoot.com/sitemap.xml returned 200.
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Scoring: llms.txt 15, JSON-LD 20, meta description 10, readable text 20, sitemap 10, AI crawler access 25. Want this page changed or removed? Email [email protected].
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