AI readiness leaderboard · CRM
AI readiness of salesforce.com: 85/100
85/100
We checked salesforce.com on 2026-10-18 with our free checker: six scored tests plus evidence for each finding. The score reflects the site on that date. The site may have changed after that date.
| Test | Result | Points |
|---|---|---|
| llms.txt | No | 0 of 15 |
| JSON-LD schema on the homepage | Yes | 20 of 20 |
| Meta description | Yes | 10 of 10 |
| Text readable without JavaScript | Yes | 20 of 20 |
| Sitemap | Yes | 10 of 10 |
| AI crawlers allowed in robots.txt | 8 of 8 | 25 of 25 |
Compared with CRM
salesforce.com ranks 16 of 17 crm sites in this scan (ties share the order by domain name). The median score in this group is 97. 10 of 17 have an llms.txt file.
Findings with evidence
Fixllms.txt found, with gaps
First line: "- [AI Agent Course: Free Online Training](https://www.salesforce.com/agentforce/ai-agent-course/): Explore AI agent cou…". 0 ## sections, 380 links, 99991 bytes.
Fix: First line should be a # heading with your site or company name. Add a one-line > summary under the heading. Add ## sections that group your key pages.
ImproveJSON-LD: 1 block, types Organization, PostalAddress, WebPage, ImageObject, Offer, FAQPage, Question, Answer
Organization is missing recommended sameAs. WebPage is missing recommended name.
Fix: Fix the listed properties, then retest at validator.schema.org.
FixServer responded in 4422 ms
Time to response headers from our checker, after 2 redirects. Final URL: https://www.salesforce.com/?bc=DB
Fix: Slow responses can make crawlers give up. Add page caching or a CDN in front of the homepage.
ImproveHTML size 976 KB, 32 script tags
1 render-blocking script in <head>: https://c.salesforce.com/digital/@sfdc-www/clientlibs-web-components/v1-stable/top.js
Fix: Large HTML slows crawlers and tools with size limits. Move inline data and scripts out of the HTML.
17 checks passed or noted
PassGPTBot (OpenAI, training): allowed on /
User-agent: * Disallow: /products/home-perf/ Disallow: /form/conf/ Disallow: */conf/ Disallow: /content/dam/web/en_us/www/documents/ Disallow: /content/dam/web/en_us/www/assets/pdf/ (153 more lines) Group "*" has no rule for /.
PassOAI-SearchBot (OpenAI, ChatGPT search): allowed on /
User-agent: * Disallow: /products/home-perf/ Disallow: /form/conf/ Disallow: */conf/ Disallow: /content/dam/web/en_us/www/documents/ Disallow: /content/dam/web/en_us/www/assets/pdf/ (153 more lines) Group "*" has no rule for /.
PassChatGPT-User (OpenAI, live fetch for users): allowed on /
User-agent: * Disallow: /products/home-perf/ Disallow: /form/conf/ Disallow: */conf/ Disallow: /content/dam/web/en_us/www/documents/ Disallow: /content/dam/web/en_us/www/assets/pdf/ (153 more lines) Group "*" has no rule for /.
PassClaudeBot (Anthropic, training): allowed on /
User-agent: * Disallow: /products/home-perf/ Disallow: /form/conf/ Disallow: */conf/ Disallow: /content/dam/web/en_us/www/documents/ Disallow: /content/dam/web/en_us/www/assets/pdf/ (153 more lines) Group "*" has no rule for /.
PassClaude-SearchBot (Anthropic, Claude search): allowed on /
User-agent: * Disallow: /products/home-perf/ Disallow: /form/conf/ Disallow: */conf/ Disallow: /content/dam/web/en_us/www/documents/ Disallow: /content/dam/web/en_us/www/assets/pdf/ (153 more lines) Group "*" has no rule for /.
PassPerplexityBot (Perplexity, search index): allowed on /
User-agent: * Disallow: /products/home-perf/ Disallow: /form/conf/ Disallow: */conf/ Disallow: /content/dam/web/en_us/www/documents/ Disallow: /content/dam/web/en_us/www/assets/pdf/ (153 more lines) Group "*" has no rule for /.
PassGoogle-Extended (Google, Gemini training control): allowed on /
User-agent: * Disallow: /products/home-perf/ Disallow: /form/conf/ Disallow: */conf/ Disallow: /content/dam/web/en_us/www/documents/ Disallow: /content/dam/web/en_us/www/assets/pdf/ (153 more lines) Group "*" has no rule for /.
PassCCBot (Common Crawl, open dataset): allowed on /
User-agent: * Disallow: /products/home-perf/ Disallow: /form/conf/ Disallow: */conf/ Disallow: /content/dam/web/en_us/www/documents/ Disallow: /content/dam/web/en_us/www/assets/pdf/ (153 more lines) Group "*" has no rule for /.
NoteNo llms-full.txt
GET /llms-full.txt returned 404.
Fix: Optional: publish /llms-full.txt with the full text of key pages for tools that want more than a map.
PassTitle, 25 characters
<title>Salesforce: The #1 AI CRM</title>
PassMeta description, 148 characters
content="Salesforce is the #1 AI CRM, helping companies connect with customers in a whole new way — uniting the data, apps, and agents that run the business."
PassOpen Graph tags present
og:title: Salesforce: The #1 AI CRM og:description: Salesforce is the #1 AI CRM, helping companies connect with customers in a whole new way … og:image: https://images.ctfassets.net/ct4bxoykjwgb/62APtIxMy9L1S8YnUi00Lm/2f6e3f8ccbe2d3cbb1b63389…
PassCanonical link set
<link rel="canonical" href="https://www.salesforce.com/?bc=OTH">
PassLanguage declared: en
<html lang="en">
Pass1 H1 heading
<h1>Get started with the #1 AI CRM</h1>
Pass40,941 characters of text without JavaScript
Text starts: "Salesforce: The #1 AI CRM Skip to content Products Back Products All Products Agentforce Back Agentforce Humans with Agents drive customer success together. Ex…"
PassSitemap found, 69+ URLs
robots.txt: Sitemap: https://www.salesforce.com/sitemap.xml GET https://www.salesforce.com/sitemap.xml returned 200.
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Scoring: llms.txt 15, JSON-LD 20, meta description 10, readable text 20, sitemap 10, AI crawler access 25. Want this page changed or removed? Email [email protected].
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